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| Catergory | Writings | Author |
|---|---|---|
| Journal Articles | Chao-Tung Yang, Chi-Jui Liao, Jung-Chun Liu, Walter Den*, Ying-Chyi Chou, Jaw-Ji Tsai, 2014, "Construction and Application of an Intelligent Air Quality Monitoring System for Healthcare Environment." Journal of Medical Systems, Vol.38, No.2, pp.1-10 (SCI, IF=1.372, Rank=MEDICAL INFORMATICS 13/24=0.54, Cited by 1) | Ying-Chyi Chou |
| Book Edited | 周瑛琪審閱，服務管理第七版，原著J. A. Fitzsimmons and M. J. Fitzsimmons, "Service Management",美商麥格羅希爾公司。 | Ying-Chyi Chou |
| Journal Articles | Chen, C. K., Shie, A. J. and Chang, H. Y. (2012) A customer-oriented organisational diagnostic model based on data mining of customer-complaint databases, Expert Systems with Applications, 39, 786-792. (SCI, ranking 15/75) | An-Jin Shie |
| Journal Articles | Chen, C. K., Shie, A. J., Wang, K. M. and Chang, H. Y. (2012) An ageing-in-place service innovation model by using TRIZ methodology, Human Factors and Ergonomics in Manufacturing & Service Industries. (SSCI, SCI, accepted) | An-Jin Shie |
| Symposium Papers & Conference Proceedings | Shie, A. J., Chai, K. H. Chen, C. K. and Wang, K. M. (2012) Developing a Service-Oriented Innovation Model to Improve Service Processes, The 3rd International Service Innovation Design Conference. | An-Jin Shie |
| Symposium Papers & Conference Proceedings | Chen, C. K., Tsai, C. H., Chang, H. Y. and Shie, A. J. (2012) Applying Lean Thinking to Develop a Customer Value Analytic Model for the Service Industry, ANQ Congress 2012 Hong Kong on Striving for Excellence through Product and Service Quality. | An-Jin Shie |
| Symposium Papers & Conference Proceedings | 陳啟光、謝明澄、于長禧、謝安晉（2012）應用價值共同創造概念於顧客導向服務經營模式之建構，中國工業工程學會101年度年會暨學術研討會（優勝獎）。
| An-Jin Shie |
| Symposium Papers & Conference Proceedings | 陳啟光、謝明澄、謝安晉、于長禧（2012）應用價值共同創造概念於顧客導向服務經營模式之建構，48. 中國工業工程學會101年度年會暨學術研討會（佳作獎）。 | An-Jin Shie |
| Journal Articles | Ying-Chyi Chou, Ching-Hua Lu and Ya-Yun Tang, 2011, "Identifying inventory problems in the Aerospace Industry using the theory of constraints", International Journal of Production Research, available online: 14 Dec 2011, pp.1-14. (SCI) | Ying-Chyi Chou |
| Journal Articles | Chou, Y.C. and Chang, P.L. Yen, H.Y., 2011, "Temporary worker performance and its antecedent factors: from the view of relationship marketing and internal marketing", Social Behavior and Personality, Vol. 39, No. 2, pp.161-172. (SSCI) | Ying-Chyi Chou |
